To restore the IP Helper service on your Remote Access server, you can follow the Resolution steps above to start or restart the service, or you can use the following procedure to reverse the procedure that you used to simulate the IP Helper service failure. DirectAccess might not function as expected. When you selected a row, the details for the operation are shown in the Details pane as follows. You will see the list of components with green or red icons, which indicate their operational status. Make sure your Remote Access server is selected in the left pane, and then in the middle pane, click Operations Status. The monitoring dashboard will show the operations status of the server and the details of the issue.
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Rather, you can read through the steps to understand how to address issues that might arise on your Remote Access server in the future. If your server is currently servicing clients in a production environment, you may not want to take these actions at this time.
Because your Remote Access server is probably configured properly and not experiencing any issues, you can use the following procedure to simulate an operations issue. If you cannot complete a task while you are signed in with an account that is a member of the Administrators group, try performing the task while you are signed in with an account that is a member of the Domain Admins group.
You must be signed in as a member of the Domain Admins group or a member of the Administrators group on each computer to complete the tasks described in this topic. You can using the following procedures to identify Remote Access server operations issues, their root causes, and the resolution required to fix the issues.